Opening Times

The surgery is open at the following times:

Monday to Friday 08:00 to 18:30

Extended hours - Saturday 09.00 to 11.30

Phone Lines

Our phone lines are open from 8am to 6.30pm Monday to Friday.

Callers in the morning will be booked into the next routine phone appointment which may be later that same week or the following week.

If the problem is urgent patients will be booked in for a phone consultation with the GP that day or if none are available patients will be asked to complete an e-consult which will then be triaged by a GP and the most appropriate consultation date will be booked, as per the reviewing GPs instructions.

Once our morning appointments have all gone patients may be asked to ring in at 1.30pm as we do reserve a limited number of appointments for urgent problems in the afternoon this is on a first come first served basis.

Closed Afternoons (from 1pm to 6.30pm)

We are closed on the following afternoons for GP and staff training, if you require medical attention during this time you should call 111, or in an emergency 999.

Tuesday 5th October 2021

Tuesday 2nd November 2021

Tuesday 7th December 2021

Tuesday 1st February 2022

Tuesday 1st March 2022

When We Are Closed

For advice or to speak to the out-of-hours doctor please call 111.

Health advice is available 24 hours a day by telephoning 111

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Surgery Times in Detail 

All surgeries are subject to change without notice.

Brentwood Extended Access HUB is open, this operates from the Brambles Surgery on the old Highwood Hospital Site in Geary Drive.

Please contact the Tile House surgery to book a routine appointment with a doctor or nurse in the HUB, which will be open as follows:

Monday to Friday 6.30pm to 8pm

Saturday 9am to 3pm

Sunday 10am to 2pm

For more information, location, contact details, etc

download our ACE Patient Leaflet.

The GP Extended Access Service is provided by Accountable Care Enterprise Ltd (ACE) which is wholly owned by the GP practices in Brentwood, working together on behalf of practices, patients and staff to deliver safe, effective and responsive healthcare services.

If you are unhappy with the service you receive from the HUB you can report it by clicking on the following link:-

Complaint Leaflet