Contact Details

Tile House Surgery

If you have a complaint or comment to make about the surgery or the services we provide please either write or telephone to the Practice Manager, who will deal with your enquiry.

By post: Tile House Surgery, 33 Shenfield Road, Brentwood CM15 8AQ

By email:  for the attention of the Practice Manager

Privacy Notice

Under 16 Patient Privacy Notice

How to make a complaint or express a concern

Extended Hours HUB - Ace Ltd

If you have been seen by the Extended Access Service at the Brambles Surgery at an evening or weekend appointment and wish to raise a complaint or concern, please contact their General Manager:


By post: The Brambles Surgery, Geary Drive, Brentwood, CM15 9DY

ACE Ltd Complaint Procedure

Address book Address

The Tile House
33 Shenfield Road
CM15 8AQ

Telephone Numbers Telephone Numbers

01277 227711
Out of Hours:
This email address is not monitored on a regular basis, we are unable to respond to any medical matter via this method as it is not secure. This form should only be used to report inaccuracies or faults on the website content. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment. All complaints should be in writing or via a call to the practice.

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