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Self Help Week - 15th - 21st November 2021

What is self help week?

Operational update as at 8th November 2021 - see below

Privacy Notice - Please click to read our Patient Privacy Notice we also have a Privacy notice for anyone between the ages of 13 and 16 years Under 16 Privacy Notice

Our GP Extended Access HUB is now operational. Please click on the Opening Times tab for more information.

Please read - 10 insider tips- I bet you didn't know about your GP?

Travelling Abroad? - our service has changed, please download our Advice for Travellers leaflet.

Gluten Free Food Prescriptions

Contact Details

Tile House Surgery

If you have a complaint or comment to make about the surgery or the services we provide please either write or telephone to the Practice Manager, who will deal with your enquiry.

By post: Tile House Surgery, 33 Shenfield Road, Brentwood CM15 8AQ

Privacy Notice

Under 16 Patient Privacy Notice

How to make a complaint

Extended Hours HUB - Ace Ltd

If you have been seen by the Extended Access Service at the Brambles Surgery at an evening or weekend appointment and wish to raise a complaint or concern, please contact their General Manager:


By post: The Brambles Surgery, Geary Dr, Brentwood, CM15 9DY

ACE Ltd Complaints Procedure

Address book Address

The Tile House
33 Shenfield Road
CM15 8AQ

Telephone Numbers Telephone Numbers

01277 227711
Out of Hours:
This email address is not monitored on a regular basis, we are unable to respond to any medical matter via this method as it is not secure. This form should only be used to report inaccuracies or faults on the website content. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment. All complaints should be in writing or via a call to the practice.

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